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Customer Support


Context Help

If you get lost inside our hosting Control Panel, the very first step you should take is to press the Help button, which is present on each page. A context menu will open. It offers detailed info about all the actions that you can perform on that particular page. Each context menu appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast range of educational video clips describing how to work with our web hosting Control Panel. They're meant for those of you who want to see how things are getting done rather than just reading articles. In this way, anyone can swiftly become familiar with our hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't discover the solution you are looking for, take a gaze at our extensive FAQ database, which comprises questions asked by real persons and provides real solutions. We frequently update our FAQ section with new questions & answers in order to cover all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions database either, we have a excellent team of customer service technicians available 24-7-365 and eager to assist you with any problem. Each support ticket you send will be responded to in less than sixty minutes (the average support ticket response time is only twenty mins), so you will not have to wait a long time to get your question answered.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 328937

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com